Cleaning Company
London & St. Thomas

Name: Touch of Elegance
Address: London, ON
Telephone: 519-709-4493
Price range: $

About Touch of Elegance

Touch of Elegance is a premium residential cleaning company that provides high-quality cleaning services to residents living in London, St. Thomas and surrounding areas. With over 10 years of professional cleaning experience, we use our expertise to provide our clients with the most detailed cleaning service possible. We are fully bonded and insured and we offer a Satisfaction Guarantee that allows our clients to trust us to clean their home safely and effectively every time.

519-709-4493

Naomi Perez

Greetings! I am Naomi Perez, the proud owner and founder of Touch of Elegance, a cleaning service that blends my passion for creating hygienic spaces with my background in social work. With a bachelor’s degree in social work from Western University, I’ve always been dedicated to improving the well-being of individuals and communities. Now, through Touch of Elegance, I bring the same commitment to the spaces you live and work in.

Our Unique Approach:

At Touch of Elegance, we don’t just clean, we create environments that promote a sense of comfort and well-being. Drawing on my social work experience, we understand the importance of a clean and organized space in contributing to overall happiness and positive mental health.

The Social Worker Behind Touch of Elegance:

Beyond my role as a cleaning business owner, I am passionate about the lives of children residing in the foster care system as this is also my own, personal lived experience.

While completing my degree, I did one of my placements at the Children’s Aid Society in London. I also volunteered my time with the Big Brothers Big Sisters program through their program that also helps children involved in the system. My future plans also involve becoming a foster parent so that I can help other youth in care achieve the success I have been so blessed to have.

This passion informs my commitment to excellence, empathy and understanding in every cleaning project.

Thank you for considering Touch of Elegance for your cleaning needs. Let us bring a touch of care and compassion to your space!

Warm regards,

Naomi Perez

Why Choose Our Cleaning Company?

We take care in ensuring that every inch of your home or business is cleaned properly and efficiently, no matter how big or small the job is. If you want spotless results every time, we are the company to hire. Get a residential or commercial cleaning quote from Touch of Elegance today!

Dependable & Professional Cleaners

Affordable Cleaning Solutions

Experienced Cleaning Company

Frequently Asked Questions

Read our Frequently Asked Questions to learn more about cleaning and our services. If you have any questions, feel free to contact Touch of Elegance any time.

How do I book an appointment?

You can book appointments online using our booking system, by e-mailing us ([email protected]), or by calling us at 519-709-4493.

Are you bonded and insured?

Yes, we are. We carry $2 million general liability insurance.

What cleaning products will you use?

We use a variety of top-quality cleaning products and supplies. Our primary cleaning line is Zep and Method for Green Cleaning. However, we also use trusted, reputable brands such as Bar Keeper’s Friend, Goo Gone and Swish.

How many cleaners will you send?

Depending on the size of your home and the cleaning package you choose, we will send one cleaning lady or a team of two or more to clean your home.

How do you enter our home?

You can either be home during the cleaning service or you can provide us with a door code or key somewhere out of sight and provide us with instructions to find the key.

Are there any cleaning services you do not provide?

Please note we will not wash dishes, clean up pet waste/accidents, or large amounts of mold.

What methods of payment are accepted?

Currently, we offer payment by credit card, e-transfer, or cash. For cash payments, clients usually leave them in a visible location such as the kitchen counter.

What if I need to cancel or change my appointment?

We understand that sometimes things come up and that you may have to cancel and/or reschedule your clean. Please note that 24 hours’ notice (business days) must be given to cancel and/or reschedule your clean. This can be done via email or phone.

Should a clean be cancelled less than 24 hours (business days), a cancellation fee of $50 will be applied.

What is your satisfaction guarantee?

We are confident about our work and committed to delivering the best cleaning service possible. If for any reason you believe that something was not done properly or overlooked during the cleaning service, please contact us within 24 hours and we will make it right within the next 48 hours.

How do I make the most of my cleaning experience?

Consider leaving the areas to be cleaned clutter free by removing any objects that might obstruct the cleaning process. This allows us to focus the time on cleaning instead of organizing and gives you the best value for your investment.

Customer Appreciation

I hired Touch of Elegance in preparation for my father's home to be put on the market and I was thrilled with the outcome. The cleaners were professional and showed a clear attention to detail. The team stayed on time and on budget which helped to ensure the house was ready to go on the market the next day. I would highly recommend this company for anyone looking for a good deep clean or for ongoing services. I am certain that you will be impressed with the results.

Touch of Elegance did a lovely job deep cleaning our home before Christmas. Despite awful weather, Naomi and Lisa showed up right on time and worked carefully and diligently for hours making sure our place was spotless. Both were friendly, went out of their way to be kind to my four year old and did a great job. Nicole responded to my inquiry quickly, sent a detailed quote with a checklist and was able to break down the pricing in a way that was easy to follow and allowed me to customize the service. Highly recommend.

I am so glad I chose Touch of Elegance for my cleaning needs! I am picky and have had bad experiences before so as soon as I came home there were certain things I checked to see if they met my needs and they absolutely did! I also love the extra services they offered. They’re insured and bonded too! These ladies are extremely hard workers - thank you so much!

Cleaning Company London & St. Thomas